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The Most Misunderstood Word in the Kitchen
Why are weight and volume so confusing? It boils down to one word: “ounce.” An ounce refers to weight, while a fluid ounce refers to volume. The abbreviations look similar—oz and fl oz—and both appear throughout a school kitchen. Scales display ounces. Measuring cups, scoops, spoodles and ladle labels are often shortened to ounces instead of fluid ounce. It is easy to assume they all measure the same thing. They do not. Weight tells us how heavy food is. It is measured in oun
Kathleen Kane, SNS
2 min read


The Right Habits Build Great Managers
Walk into any bookstore and you’ll find shelves filled with leadership books. Most teach valuable principles to communicate better, build trust, delegate, motivate, and resolve conflict. The challenge isn’t knowing what great leaders should do. The challenge is building habits that make those actions happen automatically. Leadership only changes when behavior changes. Think about the tasks you never skip. You check food temperatures, verify production records, and lock the co
Kathleen Kane, SNS
2 min read


How to Staff School Kitchens
Properly determining staffing levels not only ensures fair workloads but also prevents labor costs from surpassing the revenue generated, which avoids operating in the red. Since no two school kitchens are exactly alike, production methods, facility design, serving lines, cashier stations, and menu complexity all influence labor needs. For example, a kitchen that prepares meals from scratch and washes reusable trays and silverware typically requires more labor than a convenie
Kathleen Kane, SNS
3 min read


Flex Your Leadership Style
Managing a school cafeteria is far more than making sure meals are served on time. It’s about leading a diverse team through production, busy service lines, special diets, and changing regulations, all while maintaining a positive environment for staff and students. There’s no one-size-fits-all leadership style for this work. Effective cafeteria managers know they need to adapt their approach and flex between different leadership styles based on the situation, the team, and t
Kathleen Kane, SNS
3 min read


Make The Rules Fun. It Works Better.
Let’s be honest—sometimes it feels hard to stay positive while enforcing rules. You’ve said “You need a fruit or veggie!” so many times it feels like a broken record. The challenge is enforcing expectations without creating tension or wearing yourself out. One powerful solution? Make it fun. When staff turn the requirement into a playful moment, students respond better—and so do adults. The Tray Inspector theme takes a rule that feels repetitive and turns it into something st
Kathleen Kane, SNS
1 min read


Why Quick Training Works in Kitchens
Training in school kitchens has to compete with the clock—and the clock usually wins. It also has to compete with shortened attention spans. YouTube and social media have changed how people take in information. They want it bite-sized, quick, and easy to digest. Quick training, known as microlearning, capitalizes on this by delivering training in the same fast, practical way that holds attention and gets used right away. The Forgetting Curve by Hermann Ebbinghaus The microl
Kathleen Kane, SNS
3 min read
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